June 20, 2013

VetsAmerica: Solutions For Federal Clients

The name is a dead giveaway. VetsAmerica is owned by Vietnam service-disabled veteran John E. Collins. He was the recipient of the Navy Commendation Medal with Combat “V”. Collins founded VetsAmerica in November 2002 and the company is based in McLean, Virginia.  It also has offices in Fairfax, Virginia; Surfside Beach, South Carolina; Gilbert, Arizona; and Indianapolis, Indiana.

While the founder and CEO may have a disability that’s not how to describe the company as it has been growing rapidly in recent years. It primary clients are federal agencies and by the looks of it customers are happy with its services or else it would not have been able to sustain its fast growth.

As a business consultancy company VetsAmerica specializes in offering programmatic and technical support in the areas of enterprise infrastructure and information assurance solutions to federal clients. The solutions the company provides include Information Security. VetsAmerica will provide information and systems technologies without hampering the flow of operations. Some of its services include policy development, risk assessment, and security controls.

Vets America offers Customer Service Management with its expertise in call center, help desk and other customer centric service center.  The company will provide a solution that is scaled to the client’s need. It also takes into consideration future expansion of a client’s service center.

Another solution the company offers to federal agencies is Program Management. This includes program planning, budgeting, program metrics/balanced scorecard and Earned Value Management (EVM) support. Other services include logistics planning and support as well as stakeholder outreach and public relations.

VetsAmerica has also been providing Software Development for clients. The company’s developers create custom solutions utilizing the latest technologies and methodologies. VetsAmerica’s developers are highly skilled and come from different industry backgrounds such as federal, enterprise and large-scale database development.

The company provides turnkey network-centric solutions in the area of telecommunication such as for voice, video, and data requirements. VetsAmerica will not offer a full service upgrade if it believes it is not required. The company tailors solutions to address its client’s needs looking for long-term relationships and not one time engagements.

It may be veteran disabled owned but the company’s performance has been anything but disabled.